3 Easy Steps to Cancel Your Curology Subscription * www.steps-charity.org.uk

Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you’ve got discovered a distinct skincare routine that works higher for you otherwise you’re merely wanting to avoid wasting cash, canceling your Curology subscription is a straightforward course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some regularly requested questions in regards to the cancellation course of. By the top of this text, you may have all the data it’s essential cancel your Curology subscription shortly and simply.

To cancel your Curology subscription, you’ll be able to both do it on-line or by telephone. When you select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to verify your cancellation. When you select to cancel by telephone, you’ll be able to name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will be capable to help you with canceling your subscription.

After getting canceled your Curology subscription, you’ll now not be charged for the service. Additionally, you will now not obtain any merchandise from Curology. When you have any unused merchandise, you’ll be able to hold them or return them to Curology for a refund. To return merchandise, you have to to contact Curology’s customer support crew. They are going to give you a return transport label and directions on learn how to return the merchandise.

Contacting Curology’s Buyer Help

If it’s essential cancel your Curology subscription, the simplest method to take action is by contacting their buyer help crew. You may attain them by way of the next strategies:

By Cellphone:

You may name Curology’s buyer help line at 888-287-6564. Their telephone strains are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By E mail:

You may ship an e-mail to Curology’s buyer help crew at help@curology.com. They sometimes reply to emails inside 24 enterprise hours.

By Dwell Chat:

You can too chat with a Curology buyer help consultant on-line. To entry the stay chat, go to Curology’s web site and click on on the “Chat with us” button situated on the backside proper nook of the display.

By Mail:

You may write a letter to Curology’s buyer help crew on the following deal with:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer help crew, please have your account info prepared, together with your title, e-mail deal with, and subscription particulars.

Utilizing Curology’s On-line Type

To cancel your Curology subscription utilizing the web type, comply with these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your e-mail deal with and password.

2. Entry the Subscription Administration Web page

Hover over your title within the prime proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Beneath the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Comply with the on-screen prompts to verify your cancellation. You can be requested to offer a motive for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Be aware: You’ll obtain a affirmation e-mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you will have already bought till the top of your present billing cycle.
You can too use the “Pause Subscription” button on the “Handle Subscription” web page to quickly droop your subscription. It will forestall you from being charged till you reactivate it.

Cancellation by way of E mail

Canceling your Curology subscription by way of e-mail is a straightforward and handy course of. Comply with these steps to submit your cancellation request:

Draft an e-mail to help@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full title
- Your Curology account e-mail deal with
- The explanation to your cancellation (non-obligatory)
- Request to cancel your subscription and discontinue all future shipments and fees.
Assessment your e-mail for accuracy, making certain that you’ve included all mandatory info.
Ship the e-mail.

Response Time

Curology sometimes responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription shall be canceled, and no additional fees shall be made to your account.

Extra Notes

It is necessary to notice that Curology doesn’t supply refunds for unused merchandise. When you have any merchandise that you just now not want, you’ll be able to contact Curology’s buyer help to rearrange for a return or change.

For additional help or any extra questions, you too can consult with Curology’s support website.

Notifying by way of the Curology App

When you favor to cancel your subscription by way of the Curology app, comply with these steps:

Open the Curology app in your cellular gadget.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Comply with the on-screen directions to verify your cancellation.

Cancel Subscription Choices	Directions
By way of Curology App	Open app Account tab Handle Subscription Cancel Subscription button Verify

Please observe that when you cancel your subscription by way of the Curology app, any remaining stability in your account shall be refunded to your unique cost technique.

Addressing Particular Circumstances

Life throws surprising curveballs infrequently, and your skincare routine may need to hit a pause. Here is how Curology handles cancellation beneath particular circumstances:

Medical Circumstances

If a medical situation prevents you from utilizing Curology merchandise, you’ll be able to request a cancellation by offering proof from a healthcare skilled. The cancellation shall be efficient from the date of the request.

Monetary Hardship

In case of economic hardship, Curology affords a short lived pause in your subscription. You may contact buyer help to request a pause, which may be for at least one month and as much as three months. Throughout this time, your subscription shall be inactive, and you will not be charged for any shipments or providers.

Shifting Overseas

When you’re shifting exterior of Curology’s transport zones, you’ll be able to cancel your subscription by offering proof of your transfer. The cancellation shall be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you just expertise extreme or surprising reactions to Curology merchandise, you must discontinue use and get in touch with buyer help instantly. They are going to assist you perceive the state of affairs and information you thru the cancellation course of if mandatory.

Subscription Modifications

Curology understands that your skincare wants would possibly change over time. When you want to make adjustments to your subscription, akin to skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer help.

Bear in mind, the cancellation insurance policies talked about above are supposed to present flexibility and help in numerous conditions. When you have any particular circumstances not lined right here, do not hesitate to achieve out to Curology’s buyer help crew for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription quickly pauses your account, whereas cancellation completely terminates it. Think about the next earlier than making a choice:

Deactivating: Your subscription shall be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription shall be terminated instantly, and you’ll now not obtain any shipments or be charged. Any unused merchandise shall be forfeited.

Find out how to Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the prime proper nook.
3. Beneath “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

Find out how to Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the prime proper nook.
3. Beneath “Subscription,” click on on “Cancel Subscription.”
4. Comply with the prompts to finish the cancellation course of.

Vital Issues When Canceling

Earlier than canceling your subscription, pay attention to the next:

Cancellation Deadline	Refund Coverage
Should be canceled 7 days earlier than the following billing cycle	No refunds can be found for canceled subscriptions

When you have any excellent fees, they are going to be processed inside 3-5 enterprise days of cancellation.

Issues for Lively Orders

1. Curology Shipments

When you have energetic Curology shipments, you have to to cancel these individually. You are able to do so by way of your account dashboard or by contacting buyer help.

2. Upcoming Prices

When you have an upcoming cost scheduled, it might be processed earlier than your cancellation takes impact. You may examine your account dashboard for the following billing date.

3. Refunds

Refunds are usually not sometimes issued for unused merchandise after cancellation. It’s possible you’ll contemplate forwarding or donating any unopened merchandise.

4. Product Returns

Curology affords a 60-day money-back assure for unused merchandise. You may return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

When you signed up for a free trial, it’s possible you’ll must cancel earlier than the top of the trial interval to keep away from being charged for a full subscription.

6. Subscription Bins

When you obtain Curology merchandise in a subscription field, it’s possible you’ll must cancel the subscription by way of the field supplier’s web site.

7. Recurring Funds

When you have arrange recurring funds by way of a third-party service like PayPal, you have to to cancel these individually.

8. Contacting Buyer Help

When you have any particular questions or considerations about canceling your Curology subscription, it is suggested to contact buyer help instantly. They will present personalised help and ensure the cancellation course of to your account.

Retaining Entry to Formulation Historical past

To retain entry to your method historical past after canceling Curology, you will have two choices:

Possibility 1: Obtain Your Data

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the prime proper nook.
3. Choose “My Formulation Historical past” from the sidebar.
4. Click on on “Obtain Formulation Historical past” on the backside of the web page.

Possibility 2: Request a Copy

When you’re unable to obtain your method historical past, you’ll be able to request a replica by:

Technique	Steps
E mail	Ship an e-mail to help@curology.com with the topic line “Request Formulation Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Help, 750 Battery Road, Suite 900, San Francisco, CA 94111

Your request shall be processed inside 10 enterprise days. You may obtain an e-mail containing a hyperlink to obtain your method historical past. The hyperlink will expire after 30 days, so you should definitely obtain it promptly.

Be aware that Curology could cost a small price for offering a bodily copy of your method historical past.

Various Cancellation Choices

When you’re having hassle canceling your Curology subscription by way of the principle channels, you’ll be able to strive these different choices:

1. E mail Curology Buyer Help

Draft an e-mail to help@curology.com requesting the cancellation of your subscription. You’ll want to embody your full title, e-mail deal with, and account info. Present a quick rationalization to your cancellation and fix supporting paperwork if relevant.

2. Contact Curology by way of Social Media

Attain out to Curology’s buyer help crew by way of their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering mandatory particulars and causes. A help consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Tackle:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embody your account particulars, cancellation date, and signature within the letter.

Find out how to Cancel Curology

When you’re now not utilizing Curology, you’ll be able to cancel your subscription at any time. Here is how:

Log in to your Curology account.
Click on on “My Account” within the prime proper nook of the display.
Beneath “Subscription,” click on on “Cancel Subscription.”
Comply with the prompts to verify your cancellation.

Your subscription shall be canceled instantly, and you’ll not be charged for any future shipments.