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Privacy Policy

At Steps we take your right to privacy very seriously. For that reason we have set out this privacy policy so you can make sure you understand how and why we use the information you give us.

Collection of information

Steps is the sole owner of the information submitted by you anywhere on this site, including the community areas. When you are on the website and are asked for personal information, you are sharing that information with Steps alone, unless stated otherwise.

If you indicated that you are interested in receiving regular information about Steps’ activities, we will send you communications either electronically or by post. Steps will not ever sell, share or rent your information that you have submitted to this site to third parties.


Steps maintains a database of people who have contacted the organisation and who have consented (by “opt-in”) to remain on the database.  If you have received information from us because you are on the database and your personal information changes or you no longer wish to be contacted by Steps, we will correct, update or remove information on request.  You can request changes by emailing

Sensitive information

As with all the personal information you provide to us, you can be assured that any sensitive information you choose to supply will be kept in accordance with the terms of the Act and only used in accordance with this privacy policy.

We use the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact;
Sue Birch-Fell on or in writing to The White House, Wilderspool Business Park, Greenalls Avenue, Warrington, Cheshire, WA4 6HL.

The accuracy of your information is important to us. If your contact details change, or if any other information we hold is inaccurate or out of date please email or write to Steps, The White House, Wilderspool Business Park, Greenalls Avenue, Warrington, Cheshire, WA4 6HL.

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