EOS Health, the famend health chain, supplies a big selection of tailor-made exercise experiences, tailor-made to the varied wants of its members. Nevertheless, life’s trajectory can typically necessitate a change in our health routines, prompting us to rethink our fitness center memberships. If you end up in a state of affairs the place you should cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, guaranteeing a hassle-free expertise.
Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and situations outlined in your membership settlement. EOS Health usually requires members to supply a 30-day written discover previous to the specified cancellation date. This discover will be submitted by way of mail, fax, or in particular person at your private home membership. The discover ought to clearly state your intention to cancel your membership, alongside together with your identify, membership quantity, and the efficient date of cancellation.
As soon as your written discover has been acquired and processed by EOS Health, your membership can be terminated as of the required date. You will need to be aware that any excellent dues or charges should be settled earlier than your cancellation is full. To make sure a easy transition, it’s advisable to contact your private home membership instantly and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, chances are you’ll wish to think about freezing your membership as a substitute of canceling it outright, permitting you to renew your health journey at a extra opportune time with out shedding your membership standing.
Understanding the Eos Health Membership Contract
Earlier than you cancel your Eos Health membership, it is essential to understand the phrases and situations of your contract. Most contracts embody vital particulars like:
1. Contract Size: Contracts usually have a specified length, akin to 12 or 24 months. Terminating your membership prematurely could end in an early termination payment.
Month-to-month Dues: Month-to-month dues range primarily based on the membership plan and placement. Understanding the quantity you are obligated to pay every month is crucial.
Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a selected location.
Fee Technique: Verifying the fee methodology used on your membership (e.g., bank card or checking account) will guarantee profitable cancellation and stop excellent balances.
Visitor Privileges: Some contracts embody visitor privileges, which let you carry further friends to the fitness center. Understanding these privileges can influence your decision-making course of.
Private Coaching and Different Providers: Should you’ve bought further companies like private coaching or vitamin consultations, these could have separate cancellation insurance policies or charges.
Contacting Eos Health to Provoke Cancellation
Through Cellphone
You possibly can instantly contact Eos Health’s buyer help by telephone to provoke the cancellation course of. Listed below are the steps to comply with:
- Dial Eos Health’s customer support quantity: (888) 367-3673
- Clearly state your intention to cancel your membership.
- Present your related membership particulars, akin to your identify, account quantity, or contact data.
- Observe the directions offered by the customer support consultant.
Through E mail
An alternative choice for canceling your Eos Health membership is thru e mail. This is the right way to do it:
- Compose an e mail to Eos Health’s buyer help staff at: help@eosfitness.com
- Within the topic line, clearly point out: “Membership Cancellation Request.”
- Within the physique of the e-mail, present your private data, together with your full identify, membership quantity, and phone particulars.
- State your request to cancel your membership and supply a purpose (optionally available).
- Submit the e-mail and await a response from the shopper help staff.
In-Individual
You may also go to your native Eos Health membership to cancel your membership in particular person. This is what to do:
- Go to the entrance desk and inform the employees that you just wish to cancel your membership.
- Fill out a membership cancellation kind or present your particulars to the employees.
- Return any membership property, akin to key playing cards or gear, if relevant.
- Obtain affirmation of your cancellation and any mandatory documentation.
Submitting a Written Cancellation Letter
To cancel your EOS Health membership formally, you have to submit a written cancellation letter to the fitness center. This letter ought to embody your full identify, member quantity, fitness center location, and the efficient date of your cancellation. You possibly can mail or fax this letter to the tackle or quantity offered beneath.
Cancellation Letter Format:
Your Title
Your Deal with
Your Cellphone Quantity
Your E mail Deal with
Date
EOS Health
Deal with of the fitness center
Attn: Membership Division
Pricey Membership Division,
I’m writing to cancel my membership at EOS Health, situated at [gym address]. My member quantity is [member number].
Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the fitness center.
Thanks on your time and help.
Sincerely,
[Your Name]
Submission Choices:
| Technique | Deal with/Quantity |
|---|---|
| [GYM ADDRESS] | |
| Fax | [FAX NUMBER] |
Offering Discover of Cancellation
To cancel your Eos Health membership, you have to present written discover to the fitness center. This discover will be submitted in particular person, by mail, or by the Eos Health web site. Should you select to submit your discover in particular person, you’ll be able to go to any Eos Health location and communicate with a employees member. Should you select to submit your discover by mail, you’ll be able to ship it to the next tackle:
Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606
Should you select to submit your discover on-line, you’ll be able to comply with these steps:
- Log in to your Eos Health account.
- Click on on the "My Membership" tab.
- Click on on the "Cancellation Request" hyperlink.
- Fill out the cancellation kind and submit it.
After getting submitted your discover of cancellation, your membership can be canceled efficient the tip of your present billing cycle. You’ll not be charged for any further months of membership. You should have entry to the fitness center till the tip of your present billing cycle.
Essential Notes
- Your discover of cancellation should be acquired by Eos Health not less than 30 days earlier than the tip of your present billing cycle. In case your discover is acquired after this date, your membership won’t be canceled till the tip of the next billing cycle.
- You might be required to pay a cancellation payment in the event you cancel your membership earlier than the tip of your contract time period. The cancellation payment is the same as one month’s membership dues.
- When you have any excellent balances in your account, you’ll be required to pay them earlier than your membership will be canceled.
Attending a Membership Counseling Session
Should you want to cancel your Eos Health membership in particular person, you’ll be able to schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will talk about the explanations on your cancellation and discover various choices to satisfy your health wants. The steps concerned on this course of embody:
- Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
- Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
- Attend the Session: Arrive on the scheduled time and meet with the consultant.
- Focus on Cancellation Causes: Clearly state your causes for desirous to cancel your membership.
- Discover Various Choices: The consultant could recommend various membership plans, class packages, or different choices which will higher fit your wants.
| Professionals of Attending a Membership Counseling Session | Cons of Attending a Membership Counseling Session |
|---|---|
| Private interplay and the chance to debate cancellation causes. | Might require further effort and time to schedule and attend the session. |
| Probability to discover various choices which will meet your wants. | Might encounter gross sales pitches or strain to maintain your membership. |
It is vital to notice that the provision of Membership Counseling Periods could range relying on the Eos Health location. Contact your native fitness center to verify availability and schedule an appointment in the event you select this cancellation methodology.
Paying Any Excellent Charges
You will need to pay any excellent charges earlier than canceling your Eos Health membership. This consists of any unpaid dues, late charges, or different costs. Failure to pay these charges could end in further debt or injury to your credit score rating. You possibly can pay your excellent charges on-line, by telephone, or in particular person at your native Eos Health membership. The next desk outlines the fee choices obtainable to you:
| Fee Technique | Directions |
|---|---|
| On-line | Log in to your Eos Health account and click on on the “Billing” tab. You possibly can then choose the fee methodology you want to use and submit your fee. |
| Cellphone | Name Eos Health customer support at (888) 367-3636 and supply your account data. A customer support consultant will have the ability to course of your fee over the telephone. |
| In Individual | Go to your native Eos Health membership and communicate to a entrance desk employees member. They’ll have the ability to course of your fee and give you a receipt. |
After getting paid your excellent charges, you’ll be able to then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.
Returning Gear and Keycards
As soon as you’ve got canceled your EOS Health membership, you will have to return any gear or keycards you might have in your possession. You are able to do this by following these steps:
Returning Gear
1. Clear and disinfect any gear you’ve got used.
2. Pack the gear securely within the authentic packaging, if doable.
3. Carry the gear to the entrance desk of your EOS Health location.
4. Hand the gear to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Returning Keycards
1. Find your keycard.
2. Carry the keycard to the entrance desk of your EOS Health location.
3. Hand the keycard to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Please be aware that EOS Health could cost you a payment if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:
| Return Deadline | Payment |
|---|---|
| Inside 30 days of cancellation | No payment |
| After 30 days of cancellation | $10 |
Confirming Cancellation
After getting submitted your cancellation request, EOS Health will ship you a affirmation e mail. This e mail will embody your cancellation date and a cancellation quantity. Preserve this e mail on your data.
Receiving Proof of Cancellation
| Technique | Easy methods to Get Proof |
|---|---|
| E mail | You’ll obtain a affirmation e mail from EOS Health inside 24 hours of submitting your cancellation request. |
| Cellphone | Name EOS Health customer support at 1-866-313-8448. You can be requested to supply your account data and cancellation date. |
| In-Individual | Go to your native EOS Health membership and communicate to a employees member. They’ll have the ability to give you a written affirmation of your cancellation. |
Extra Data
You will need to be aware that EOS Health has a 30-day cancellation coverage. Because of this you have to submit your cancellation request not less than 30 days earlier than your subsequent billing cycle with a purpose to keep away from being charged one other month’s membership payment. Should you cancel your membership after the 30-day deadline, you’ll be charged a prorated quantity for the remaining days of your membership.
EOS Health additionally gives a 14-day money-back assure for brand spanking new members. If you’re not happy together with your membership, you’ll be able to cancel it inside 14 days of becoming a member of and obtain a full refund.
Canceling Eos Health Membership
Closing the Membership Account
To shut your Eos Health membership account, you’ll be able to comply with these steps:
1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.
2. Click on on the “My Account” tab. As soon as you might be logged in, click on on the “My Account” tab.
3. Click on on the “Membership” tab. Below the “My Account” tab, click on on the “Membership” tab.
4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will note a “Cancel Membership” button. Click on on this button.
5. Observe the directions on the display. You can be requested to verify that you just wish to cancel your membership. Observe the directions on the display to finish the cancellation course of.
6. Obtain a affirmation e mail. After getting accomplished the cancellation course of, you’ll obtain a affirmation e mail from Eos Health.
Extra Notes
– When you have a month-to-month membership, your membership can be canceled on the finish of your present billing cycle.
– When you have an annual membership, you’ll obtain a refund for the remaining months of your membership.
– You’ll nonetheless have entry to your Eos Health account till the tip of your present billing cycle.
– You may also cancel your Eos Health membership by visiting a neighborhood Eos Health membership.
– You could present your membership ID and a photograph ID to cancel your membership in particular person.
| Cancellation Technique | Cancellation Deadline | Refund |
|---|---|---|
| In-person | Should present membership ID and photograph ID | Sure, prorated for remaining months |
| On-line | Cancel earlier than the tip of the billing cycle | Sure, prorated for remaining months |
Cancellation Insurance policies
Canceling your Eos Health membership follows a simple course of. Nevertheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or issues.
The cancellation course of will be initiated throughout the membership’s billing cycle. Nevertheless, you have to submit your cancellation request earlier than the subsequent billing date to forestall any additional costs.
Cancellation Charges
Eos Health costs a cancellation payment of $10. This payment applies to all membership cancellations, whatever the membership sort or the rationale for cancellation.
Moreover, there could also be excellent charges or costs in your account. For instance, when you have used any private coaching companies or incurred late fee penalties, you will want to settle these costs earlier than your membership will be canceled.
10. In-Individual Cancellation
Go to your private home membership and submit a written cancellation request to the entrance desk employees. Be certain that you present your full identify, membership quantity, and signature on the cancellation kind.
As soon as your request is processed, you’ll obtain a affirmation e mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation on your data.
Processing Time
Your membership cancellation will take impact on the date specified on the cancellation kind. Nevertheless, it could take a number of enterprise days for the cancellation to be totally processed.
Throughout this processing interval, you should still have entry to the Eos Health services. Nevertheless, it is essential to notice that you’ll now not be charged any membership charges after the cancellation is efficient.
Reactivating Membership
Should you determine to reactivate your Eos Health membership at a later date, chances are you’ll accomplish that by contacting the customer support division or visiting your private home membership.
Reactivating your membership could contain paying a brand new enrollment payment and signing a brand new membership settlement. The precise phrases and situations for reactivating your membership will rely upon the present Eos Health insurance policies on the time of reactivation.
How To Cancel Eos Health Membership
Should you’re seeking to cancel your EOS Health membership, there are a number of alternative ways to take action. You possibly can cancel on-line, by mail, or in particular person at your native fitness center. Listed below are a number of pointers on the right way to cancel your membership.
Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Observe the directions on the display to finish the cancellation course of.
Cancel By Mail:
1. Write a letter to EOS Health and embody your identify, tackle, telephone quantity, and e mail tackle.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next tackle:
EOS Health
Attn: Membership Providers
3535 East Camelback Highway
Phoenix, AZ 85016
Cancel In Individual:
1. Go to your native EOS Health fitness center and communicate to a employees member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.
Folks Additionally Ask About How To Cancel Eos Health Membership
Can I freeze my EOS Health membership as a substitute of canceling it?
Sure, you’ll be able to freeze your EOS Health membership for as much as 6 months. There’s a $10 payment to freeze your membership, and you will want to supply a 30-day discover earlier than you need the freeze to take impact.
What’s the cancellation payment for EOS Health?
There is no such thing as a cancellation payment for EOS Health in the event you cancel inside the first 30 days of your membership. After 30 days, there’s a $50 cancellation payment.
How lengthy does it take to cancel an EOS Health membership?
It usually takes 30 days to cancel an EOS Health membership. Nevertheless, in the event you cancel on-line or by mail, the cancellation course of could take longer.
