Are you able to say goodbye to your EOS Health membership? Whether or not you are shifting, altering your health routine, or just now not want the providers, canceling your membership could be a simple course of. On this complete information, we’ll stroll you thru the steps concerned in canceling your EOS Health membership, guaranteeing a easy and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership instantly. You are able to do this both by visiting the membership in individual or by calling their customer support line. While you contact the membership, be ready to supply your membership quantity and account data. The membership employees will then provoke the cancellation course of and offer you the required directions.
After getting initiated the cancellation course of, you will want to finish a cancellation kind. This type will sometimes require you to supply your private data, membership particulars, and the explanation for canceling. It is vital to fill out the shape precisely and fully to make sure that your cancellation is processed easily. In some circumstances, it’s possible you’ll want to supply extra documentation, resembling a letter out of your physician in case you are canceling resulting from a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is a simple course of, nevertheless it’s important to know the cancellation coverage to keep away from any potential charges or problems. Here is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, it’s essential to submit a written discover to the membership the place you initially signed up. The written discover ought to embody your title, membership quantity, the date you want to cancel, and your signature. It is vital to notice that verbal or telephone cancellations should not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Because of this your membership will stay lively and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health prices a $50 cancellation payment for all memberships. This payment should be paid on the time you submit your written discover. Nonetheless, in case you are cancelling your membership resulting from sure circumstances, resembling a everlasting transfer or a medical situation, it’s possible you’ll be eligible for a payment waiver. You will want to supply documentation to help your request.
4. **No Refunds:** EOS Health doesn’t provide refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Price | Quantity |
|---|---|
| Cancellation Price | $50 |
Contacting Buyer Service
Eos Health offers a number of methods for members to get in contact with customer support. You possibly can select the tactic that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
- Ship an e-mail to membership@eosfitness.com. Whereas emails should not monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Reside Chat
- For fast help, entry the Eos Health reside chat characteristic by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant might be accessible to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and communicate to a employees member on the entrance desk. They are going to be capable of help you together with your request to cancel your membership.
| Methodology | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| E-mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Reside Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an E-mail
In the event you want to speak by way of e-mail, you possibly can cancel your membership by sending a request to EOS Health’s customer support crew. Embrace the next data in your e-mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you want to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embody the topic line “Cancel Membership.”
Within the physique of your e-mail, please present an in depth clarification of your causes for canceling your membership. This can assist EOS Health enhance their providers and guarantee a easy transition for departing members.
Here’s a desk summarizing the knowledge to incorporate in your e-mail:
| Info | Purpose |
|---|---|
| Full title | To determine your account |
| Membership quantity | To seek out your particular membership |
| Location | To make sure the proper membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date on your membership |
| Purpose for cancellation | To supply suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you possibly can name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you communicate with might be in a position that will help you cancel your membership over the telephone. You will want to supply your account quantity and private data throughout this name.
Listed below are some extra ideas for canceling your EOS Health membership:
- Be well mannered and respectful when talking to customer support representatives.
- Have your account quantity and private data prepared earlier than you name.
- Be ready to supply a cause for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or e-mail as soon as your membership has been canceled.
| Purpose for Cancelation | EOS Health Coverage |
|---|---|
| Dying of a member | Requires a replica of the demise certificates |
| Membership transferal to a different well being membership | Requires a letter from the third get together |
| Momentary incapacity lasting greater than 60 days | Requires a physician’s be aware |
| Navy deployment or transfer | Requires a replica of legitimate navy orders and proof of tackle change |
| Medical emergencies | Should submit a doctor be aware |
Terminating Membership On-line by way of Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Comply with these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Check in to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll all the way down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the explanation for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to verify your cancellation.
- You’ll obtain a affirmation e-mail with particulars about your cancellation.
Necessary Notes:
- On-line cancellation is simply accessible for month-to-month memberships. Annual memberships should be canceled in individual or by telephone.
- Cancellations should be submitted at the very least 30 days earlier than the subsequent billing cycle to keep away from being charged for a further month.
- Any excellent steadiness or charges should be paid earlier than the membership could be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Heart
Visiting the health middle in individual is a simple and direct methodology to terminate your EOS Health membership. Here is a complete information to make sure a easy cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health middle’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Strategy the entrance desk and request a membership cancellation kind. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished kind to the entrance desk employees for processing. They are going to confirm your id and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the employees to make sure your cancellation request has been processed. They are going to offer you a affirmation or receipt on your data.
6. Return Membership Card
Return your bodily membership card to the health middle employees upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
When you’ve got any unused funds or pay as you go charges, it’s possible you’ll be eligible for a refund. Test with the entrance desk employees in regards to the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought-about non-refundable |
Dealing with Early Termination Charges
In the event you cancel your Eos Health membership earlier than the top of your contract time period, it’s possible you’ll be required to pay an early termination payment (ETF). The ETF is often a flat payment or a proportion of your remaining membership steadiness.
- Overview your membership contract. The ETF might be outlined in your membership contract. You should definitely learn the contract rigorously to know the phrases and circumstances of cancellation.
- Contact your gymnasium. After getting reviewed your contract, contact your gymnasium to inquire in regards to the ETF. The employees can offer you particular details about the payment and the method for canceling your membership.
- Negotiate the payment. In some circumstances, you might be able to negotiate a decrease ETF. Be ready to elucidate your causes for canceling your membership and supply documentation if crucial.
- Pay the payment. After getting negotiated the ETF, you will want to pay the payment in full. You possibly can sometimes pay the payment on the gymnasium or on-line.
- Cancel your membership. After getting paid the ETF, your membership might be canceled. You should definitely get a affirmation e-mail or letter from the gymnasium.
- Return your key tag or entry card. While you cancel your membership, you will want to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. When you’ve got signed up for auto-renew, you’ll want to cancel it. This can stop your membership from being renewed after it expires.
- Get a refund. When you’ve got paid for any unused providers, it’s possible you’ll be eligible for a refund. Contact your gymnasium to inquire in regards to the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
After getting submitted your cancellation request, you’ll obtain a affirmation e-mail or textual content message from Eos Health. This e-mail or textual content message will comprise your cancellation particulars, together with the date your membership might be canceled.
You will need to maintain this affirmation e-mail or textual content message on your data. When you’ve got any questions on your cancellation, you possibly can contact Eos Health customer support with the knowledge supplied within the affirmation e-mail or textual content message.
What to do should you do not obtain a affirmation e-mail or textual content message
If you don’t obtain a affirmation e-mail or textual content message inside 24 hours of submitting your cancellation request, you need to contact Eos Health customer support. You possibly can attain customer support by telephone at (800) 453-3673 or by e-mail at help@eosfitness.com.
| Contact Methodology | Contact Info |
|---|---|
| Telephone | (800) 453-3673 |
| help@eosfitness.com |
Test Your Contract
Rigorously evaluate the phrases and circumstances of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support by way of telephone, e-mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire in regards to the crucial steps.
Submit a Written Cancellation Request
Some gyms could require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated tackle.
Comply with Up
After getting initiated the cancellation course of, observe up with Eos Health to verify that your request has been acquired and is being processed. This will help stop any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, it’s possible you’ll be answerable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Computerized Funds
When you’ve got arrange automated funds on your Eos Health membership, you’ll want to cancel them as nicely. Contact your financial institution or fee supplier to cease recurring funds.
Return Gear
When you’ve got rented any gear from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action could lead to extra prices.
Request a Refund
When you’ve got paid for membership charges prematurely, inquire about the potential for receiving a refund for the unused portion. The refund coverage could fluctuate relying on the gymnasium’s cancellation coverage.
Contemplate Freezing Your Membership
If you’re not sure about canceling your membership completely, take into account freezing it as an alternative. This feature means that you can pause your membership for a specified interval, resembling throughout a trip or work journey.
Extra Ideas
Keep away from Verbal Cancellations
To stop any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations will not be thought-about legitimate.
Negotiate a Settlement
In the event you encounter difficulties canceling your membership or have extenuating circumstances, take into account reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, keep a courteous {and professional} demeanor. This can assist guarantee a easy and optimistic expertise.
Contemplate the Cancellation Date
Request your membership cancellation to take impact on a selected date. This can allow you to keep away from any confusion or overlap with future billing cycles.
Maintain a Document of Your Cancellation
Retain a replica of any written cancellation request, emails, or telephone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
In the event you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These providers can help with the cancellation, typically for a payment.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies concerning refunds for unused time or initiation charges.
Test for Membership Reductions
In the event you resolve to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions which may be accessible for returning members.
Contemplate Referrals
As a token of appreciation on your membership, take into account referring mates or household to Eos Health earlier than canceling. This may increasingly profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, keep a optimistic relationship with Eos Health. This could improve your expertise should you ever resolve to rejoin sooner or later.
The right way to Cancel EOS Health Membership
EOS Health is a sequence of health facilities that provide numerous membership plans. If you must cancel your EOS Health membership, listed below are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll all the way down to the underside of the web page and click on on the “Cancel Membership” button.
- Comply with the prompts to finish the cancellation course of. You will want to supply your cause for canceling and make sure your cancellation request.
After getting accomplished these steps, your EOS Health membership might be canceled. You’ll obtain a affirmation e-mail from EOS Health to verify your cancellation.
